Testimonial

Tony, Wolverhampton, West Midlands

Many thanks Keith for excellent and fast service in diagnosing and repairing my iBook G4. Up and running again within the day.

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29 years reselling and repairing Apple Mac computers. I used to employ lots of people to do the interesting work but now do it all myself.

Andrew, Newcastle upon Tyne, Tyne & Wear

Matt from Shrewsbury

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Client testimonials

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Quick personal, friendly service that didn't cost a fortune. MacBook hard drive replaced, Oswestry

Once again you came up trumps. MacBook ac adaptor, Wolverhampton

Appel provide an honest, personal, friendly service which the giants who make the machines just can't match. Refurbished MacBook supplied, Shrewsbury

Without the help and support of Appel it would be very difficult to do my job. PowerBook G4 screen repair. Cannock

I was overjoyed with the speed and professionalism of your service. Mac Mini repair, Welshpool

Great to have a guy round the corner who is a very a experienced Apple engineer. Used Mac iMac supplied, Cannock

I'm relieved to know I have somewhere that can rapidly & expertly fix my vintage mac at an affordable price. PoerBook G4 repair & new disk drive, Staffs

Exceptional service as always from Keith at Appel. iMac logic repair, Telford

Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! MacBook Air data recovery & replacement drive, Edinburgh

Great, fast, cost effective repair. MacBook LCD screen replacement, Newport

After your efficient analysis of the problem, the repairs were completed 'while we waited.' Mac repair, Shrewsbury

I've used Appel twice now and I won't go anywhere else for my mac repairs. Thanks Keith! iMac replaced PSU & hard drive, Shifnal

As always Appel has dug us out of a ditch, quickly, efficiently and cost effectively. Mac Pro video replaced, West Midlands

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Testimonials

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault. Chris, Shrewsbury, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient. Lynsey, Telford, Shropshire

I thought my MacBook was a goner, but thanks for bringing it back to life (reminder to self: in future don’t bother to clean the keyboard.) MacBook repair new keyboard & top case Mike, Church Stretton, Shropshire

I am very grateful indeed for the help that Keith gave me to strengthen the capacity and velocity of my Mac Mini with the right recommendations. He also managed to answer quite a few of my questions when I popped in. I am much less ‘desperate’ now and confident that i can come back when that is needed. Mac Mini SSD install & RAM upgrade Wilf, Oswestry, Shropshire

27″ iMac no power & no power light. Checked diagnostic LEDs & found no power output from PSU. Replacement power supply ordered to replace faulty power.

iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.

What can I say about the service from Keith at Appel? Excellent service, help and advice. Why go anywhere else? Nik, Wellington, Shropshire

I have bought my last two desktop computers from Appel. If you are on a budget then this is a very good option. Keith is a very hard working and straightforward person and knows all there is to know about Apple products. Appel is a real find, highly recommended. Supplied used iMac & repaired 17″ iMac with new HD Ken, Cannock, Staffordshire

A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive.

Nick & Heather, Oswestry, Shropshire

For a few months my iMac had attitude about nearly everything. Keith didn’t give up until I was back on the road – proving once again that he really is the fourth emergency service! Marianne, Shrewsbury, Shropshire

Thanks for fixing my MacBook Pro- its working much better than before. 13″ MacBook Pro new keyboard & software update Andrew, Childs Ercall, Shropshire

Appel – incredibly useful local service for those of us stuck in the wilds – invaluable expertise from Keith on all things Mac. Very reliable, economic – and a quick turnaround. Iomega external drive failure. Recovered data and fitted to new enclosures George, Clun, Shropshire

After your efficient analysis of the problem, the repairs were completed ‘while we waited.’ Who can ask for more? Supplied refurbished MacBook Pro with MacBook part exchange. Kris, Shrewsbury, Shropshire

I’ve used Appel a couple of times now and the service has been excellent. It’s nice to know that, although my Apple kit is a little old (G5 iMac and G4 powerbook), there is somebody local who you can trust and who will get things back up and running. I wouldn’t hesitate to recommend Appel to family and friends. First class service, keep up the good work. Repair iMac G5 20″ with new psu & hard disk. Mike, Telford, Shropshire

I was very grateful that you checked over my laptop at short notice. You provided a prompt and courteous service and should the need arise I would not hesitate to contact you again. MacBook Pro 17″ fixed overheating and repaired PC partition to access data

Robert, Watford, Herts

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace… John, Loggerheads, Staffordshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all. Stephen, Bridgnorth, Shropshire

Always helpful with a speedy and professional approach. Beat every quote for repair and sales I could find and work done with a personal touch, couldn’t ask for more, especially as I depend on my various Macs for business and life in general. A satisfied customer! iMac HD replaced and data transfer plus supply of used Mac. Mark Newtown, Powys

Charges were reasonable considering the length of time of the consultation. very fair and transparent. PowerMac G5 software issues resolved. Birmingham movie editor

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot Judy, Telford, Shropshire

My iMac died. I rushed it over to Keith at Appel who diagnosed a dead power supply. He ordered one for delivery the next day and so I had the machine back within less than 24 hours. I was very impressed. Then disaster struck – it died again the same day. Back to Keith the following morning. He spent at least two hours dismantling the machine to sort the problem – and didn’t charge! Fantastic service. iMac 21.5” replaced faulty PSU & battery Richard, Wolverhampton, West Midlands

Keith replaced the battery in my 2015 Mac Book Pro and had the whole job completed in less than 24 hours. From the first phone call, he was polite, kept me informed of what was happening and when I met him was a thoroughly good chap. The quality of the workmanship was superb. But you know what made the biggest impact? My Mac Book had lost three of the rubber feet from the bottom and when I got home and looked, Keith had replaced them! He didn’t charge me for it and he didn’t mention it. That al… Kyle, Telford

Appel Mac repairs are outstandingly good, highly professional and offer a service second to none when it comes to diagnosing problems and most importantly fixing them. I contacted Keith when my hard disk failed on upgrading OSX, he quoted me a price for the hard drive and fitting it (as well as securely destroying the old one). I took the Mac in on Friday night and it was ready and waiting at 9am the next day. I couldn’t fault the service. I said it at the time, and I’ll say it again, Keith, you… Stephen, Wellington, Shropshire

iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.

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