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Repairs & Service for all Apple Macs - 01952 898 011

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Testimonials

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Appel came highly recommended and deservedly too. Even though Keith was clearly busy when I arrived, he made time to sort my Macbook Pro problems promptly. This was my first experience of Appel and as a result I won’t be going elsewhere – delighted.

Set up new MacBook Pro and recover data & transfer from old Mac.

Andy, Cressage, Shropshire

Outstanding service and fantastic value from Keith and have no hesitation in giving him my wholehearted endorsement.

Replaced PSU in iMac 24″

 

David, Shrewsbury, Shropshire

All up and running smoothly and blimey it’s fast – like the proverbial sh1t off a shovel ! I shall finish every day at 1pm from now on.

SSD upgrade to 27″ iMac

Nick, Telford, Shropshire

I just want say a great service. Did the job really quick and professional,

Fair prices. Recommend him to any of my family who have apple computer problems. Thank you

 

Ben, Telford, Shropshire

Thanks for the repairs you did for me on my mac book, the service that you have given me on the last couple of repairs has been outstanding – could not go anywhere else to get a better service FANTASTIC,

New logic fitted to 15” MacBook Pro & case replacement MacBook

Mark, Welshpool, Powys

I was really pleased that Keith was willing to see me as soon as possible and was able to deal with the problem quickly, efficiently and at a fair price….would definitely go there again.

Supplied MacBook AC adaptor charger

 

Beryl, Market Drayton, Shropshire

Having bought loads of Apples from Appel I could not be happier.

Great service, superb knowledge and excellent attitude.

Supplied used 17” MacBook Pro fully refurbished

Paul, Ironbridge, Shropshire

Keith managed to get me a late 2008 MacBook Pro component at very short notice, which was extremely helpful.

Supplied LHS fan for 15” MacBook Pro Ali

Mark Oswestry, Shropshire

Appel are simply the best. There are so many companies who boast of being Apple specialists and more than happy to charge a small fortune to simply look at your computer… Keith is honest about costs, professional and open about all / any options available. He offers advice for free and always does a great job. What else could you want!

13” MacBook Pro diagnosed & replaced faulty hD IR cable assembly

 

Paul, Stafford, Staffs

Over several years, and at least 3 refurbished Macs books as well as a major repair on my pre-Intel desktop dinosaur, I have been very happy with Keith’s technical skill; dedication to trouble shooting; availability for managing all kinds of technical crises and his sense of humour. I’ll probably have to send computers to you from France, asI doubt I’ll be able to find anyone close to your ability there.

Supplied MacBook Pro 13” refurbished

 

Erica, London
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Opening Hours

Please note our new opening hours.

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

Once again, Keith delivers the goods, exactly what I wanted. What would we Telford Macaddicts do without him? Supplied used iMac and data transferred.

 

Norman, Telford, Shropshire

The service was very prompt and very competent.  Very happy with the personal contact and the flexibility around our needs for dropping off and picking up.  Computers are working very well.  Very satisfied customers.  MacBook fit new hard drive and test.

Pauline, Writer’s Assoc, Welshpool, Powys

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded.

 

John, Telford, Shropshire

Service and technical knowledge absolutely first class. Made every effort to repair hard disk on Macbook Pro. New disk was eventually needed but great efforts gone too to try and repair beforehand. MacBook Pro data recovery & fit new hard disk

Jon, Wem, Shropshire

Keith has saved my Macbook Pro’s twice in the last five years when on both occasions I thought all was lost, he is simply gifted (!) ….and I am very grateful! Keith provides not only the highest technical expertise but the honest advice and  calm problem solving we all need in the face of a Mac meltdown, and he does it as soon as he can and he delivers, thank you Keith! I will continue to travel long distances for him to sort my Mac.
MacBook Pro 17″ Replaced faulty RAM then replaced logic boar…
Andy, Hereford & Edinburgh

Top man. Knowledgeable, on the case, wide ranging solutions, spots problems promptly, cuts to the chase, job done. I’ve been looking for him for years and he’s a nice bloke too. Great value. Supplied refurbished Intel iMac and resolved upgrade issues from iMac G5.

Robin, Ludlow, Shropshire.

I just want say a great service. Did the job really quick and professional,

Fair prices. Recommend him to any of my family who have apple computer problems. Thank you

 

Ben, Telford, Shropshire

My Mac is working great after your good work, its nice to have good old style service without all the crap most people give you these days, many thanks.  iMac G5 logic board repair.

Ron, Artisan, Clun, Shropshire

We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time.

Supplied 24” iMac refurbished.

Nick, Church Stretton, Shropshire

I killed my iPhone, Keith fixed it. Great service, right price.

Simon, Newport, Shropshire

Faults and Solutions

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

Safari running slow and unusual windows appearing. You may have malware installed called adware. Remove by downloading the free Adware Medic. It updates every time you use it & if it helps plea make a donation when you use it.

MacBook Pro 13″ liquid damage. Stripped down to find keyboard and internals have been flooded with coffee. Requires new keyboard and possibly logic board which can be expensive! Client collected and may return.

“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs:

iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment.

An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that failed…

27″ iMac 2011 went from fractured screen graphics to blue or black screen. Usual signs of video card failure which costs over £400 to replace. Advised client there was a recall on this model & to take to AppleStore who would repair for free. One happy client!

13″ MacBook Pro repair – please speed up my MacBook Pro. Installed new RAM to 8GB, replaced HD with SSD, updated OS to Yosemite and cleared all junk & 3rd party utilities before migrating client data across. Running like an express train said the client.

iPad 3 broken glass and client fancies a change. New white bezel glass & home button installed replacing the old black one.

27″ iMac screen shading permanently to LHS and when warm across whole screen. Screen sent for desoldering to permanently fix.

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

MacBook Pro 13″ trackpad failed & HD failing. Liquid damage visible internally was all cleaned up, trackpad & HD replaced. All data recovered and new drive installed.

Latest News and Offers

  • Easter’s coming & time to clear some stock!

  • Appel wish all our customers a Merry Christmas & Happy New Year

  • Refurbished & pimped Macs May 2017

  • iMac 27″ from £399

Testimonials

MacBook Pro 15″ failed battery & failed hard drive. Replaced battery with new and removed HD to recovery station. Unable to recover any data from this drive – sent to HD laboratory who dismantled in a clean room and rebuilt so data could be saved. There was catastrophic damage to one platter of HD and this data was lost but the other 3 platters were recovered including critical data for client.

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A tricky problem, source unknown, but sorted by Keith with a great deal of patience and perseverance. All data retrieved and all external hard drives functioning again after many hours of work. I couldn’t thank Keith enough. I really was very grateful indeed! Intel iMac 24 backup drive problems resolved.

Sheila, Market Drayton, Shropshire
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iMac 20″ & MacBook Pro 15″ both running sluggishly. Removed and binned all  associated files for McAfee & Mac Keeper. Apple recommend NOT to use any virus protection that constantly monitors a Mac and Mac Keeper & associated files are a definite NO NO. Just make sure you keep your OS up to date with Apple’s security updates and if worried download free ClamXav fro AppStore and run once a month or when in doubt. Also checked for Adware using Adware Medic which is a really simple utility & free fr…

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MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. 

June, Telford, Shropshire
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Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit.

MacBook Pro 13″ RAM upgrade

Mike, Shrewsbury, Shropshire
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I phoned on a Friday brrought it to Keith on the Saturday. All fixed within minutes then left it in for a service. Very professional and not too expensive. I shall use Keith again and would highly recommend him.

iMac 24″ upgraded OS and replaced faulty RAM

Madeline, Church Stretton, Shropshire
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I have known Keith for nearly 27 years – and during which time, (apart from the world-travelling Apple events we have been to) I have bought all my business Macs – and personal ones from him too – and that’s been quite a few over the years. I am pretty switched on with Mac software & kit – and support my own customers on a daily basis – buy occasionally you get a curved ball you can’t solve. A quick call to Keith – solves it every time – he knows Mac things better than anyone I know. Nothing is …

Greg, Telford, Shropshire
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Appel just did a good job replacing the fan on a MacBook. Keith has previously refurbished two MacBooks for us. Always very prompt, efficient and helpful, and perseveres until the job is done. MacBook overheating due to blocked exhaust & failing fan – cleaned & replaced.

 

Chris, Shrewsbury, Shropshire
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Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

Simon, Church Stretton, Shropshire
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Keith’s prompt diagnosis and repair of my a Mac filled me with confidence, and enabled me to get back to my business with relatively low downtime. iMac 20″ replaced HD & set up

James, Shrewsbury, Shropshire
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Appel - Repairs & Service for all Apple Macs