My hard drive failed (after 6 years) and there was no chance of retrieving the data.  Keith installed a new HD,  retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems.  Very professional and quick, as ever.

iMac 24” replaced failed hard disk, data recovery & set up virus trojan protection.

Sheila, Market Drayton, Shropshire

A big hanks for a very speedy fix of my iMac (replacing hard drive and rescuing my data). Great service, friendly, efficient and good value. I will have no hesitation in coming back to you in the future.

iMac 20” replace faulty HD, update OS & RAM

Peter, Stafford, Staffs

I love my MacBook, and absolutely no problems. Feel sure I could get support from Appel if ever do.  Bought a year ago.

Supplied MacBook 13” refurbished

Susan, London E10

Sincere thanks to Keith at Appel for saving the day – and my life.  My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes.  You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense !  I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service!

Full data recovery failed external hard drive.


Carol-Angela, Telford, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac.

iMac G5 supplied with part ex of old (broken) eMac.


Chris, Cardington, Shropshire

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits!

iMac 24” replace faulty video card & software updates.


Mark, Newtown, Powys

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best.

Kath, Telford, Shropshire

I just want say a great service. Done the job really quickly and professionallyFair prices. Recommend him to any of my family who have apple computer problems. Thank you. Apple iMac 21.5″ replaced hard drive

Ben, Telford, Shropshire

Keith’s service was outstanding; not only did he rescue all my valuable photos and documents from my iMac’s hard drive which had virtually seized up, he also did it whilst I waited and I was able to take away the files in a mounted caddy drive. In addition to this he was able to let me leave his offices with a super secondhand MacBook which was a useful short-term solution as I had no working computer at that moment. Independent service. Very reasonable prices. Basically the complete opposite of your PC World GeekDesk experience or whatever it’s called. Recommended. Supplied refurbished Black MacBook

Roger, Hednesford, Staffs

MacBook fixed and positively zippy thanks to @appelkc *weeps tiny tear of joy*. Replaced logic board Apple MacBook. 

June, Telford, Shropshire