Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit.

MacBook Pro 13″ RAM upgrade

Mike, Shrewsbury, Shropshire

Sincere thanks to Keith at Appel for saving the day – and my life.  My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes.  You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense !  I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service !

External HD failed. Complete data recovery & install on new HD

Carol, Priorslee, Telford, Shropshire

Keith has always been ready at the other end of the phone if I have a query with my Mac.

Supplied used iMac. Recovered & migrated all client data

Chris, Cardington, Shropshire

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits!

iMac 24″ replaced faulty video card

Mark, Newtown, Powys

My experience in dealing with Keith to repair two of our iMac’s can only be described as “Superlative”

iMac 21″ & 27″ repaired. Replace DVD on one and complete restoration after severe damage on the 27″

Drennan, Norbury, Staffs

I have bought my last two desktop computers from Appel. If you are on a budget then this is a very good option. Keith is a very hard working and straightforward person and knows all there is to know about Apple products. Appel is a real find, highly recommended.

Supplied used iMac & repaired 17″ iMac with new HD

Ken, Cannock, Staffordshire

Great service. A little hiccup from supplier parts, but resolved in a timely fashion and all is well. Overall, satisfied with the entire experience.

MacBook Pro 13″ data recovery & replace HD

Jag, Stafford, Staffordshire

Earlier this year my iMac suffered a Hard Drive failure…I thought 6 years of my life had vanished… Keith calmed me down and set about the repairs…I had a new hard drive installed and he managed to recover 90% of my files! Fabulous service!

iMac 20″ data recovery & replace hard disk

Robert, Dudley, West Midlands

Appel Fix Macs Remotely!!!

Thanks Keith for your help – as ever beyond expectations. Add me to your list of testimonial writers
21.5″ iMac updated OS & cleared trojans & viruses. Mostly innocuous for Macs. General software clean.

Jamie, Church Stretton, Shropshire

Thank you for your very friendly and much appreciated expert and professional help and advice in resolving the several software issues with my 27 inch iMac. Thank you too for keeping me updated on the progress of the work, albeit you repaired my iMac very promptly, and the very detailed report on all the work you carried out together with advice for future use of my iMac. I am most grateful for your excellent customer service. I will most definitely be using your all round first class services again and wholeheartedly recommend your friendly and professional services to iMac users without hesitation.Thank you again, very best wishes, John, Snowdonia.

iMac 27″ resolved numerous software conflicts and general housekeeping

John, Machynlleth, Powys