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Being an international picture agency where our photographers batter around apple macs more than the average user, when things go wrong they always happen at the wrong time which usually results in us needing an instant repair doing – sometimes a matter of hours before we jet off to our next destination. We cannot recommend Keith Cox and Appel highly enough, not only does he drop everything he is doing, repairs are done in an instant and failing that, concise, excellent solutions are found. Invaluable advice given has resulted in us building a fail proof back up system which completely eases any issues that we now are faced with. If only every company acted like Appel then the world would be a better place! 15″ MacBook Pro failed HDMatt from Shrewsbury
Very helpful and efficient with regard to product and delivery. A good straightforward service which I shall use again. Supplied urgently battery MacBook ProDavid, Ludlow, Shropshire
Appel’s response to my urgent request to get my machine fixed went beyond expectations. Appel removed the panic. They were able to take the machine on Saturday afternoon and returned it fixed at 10 am Sunday morning, if I hadn’t ‘faffed’ so much trying to fix the issue myself, I would’ve lost a lot less time. Next time (hopefully there won’t be one) I won’t hesitate to use Appel. 17” MacBook Pro replace HD & data recovery.Jeremy, Ironbridge, Shropshire
Thanks to Appel for trying to save me money by finding a cheaper solution to my dead cinema screen. Unfortunately the cheap option didn’t work but they did source a new graphics card which worked a treat and my mac and two screens are once again fully functional. I was very happy with the service. MacPro faulty graphics card tried alternative but had to import original from US.Wendy, Henley, West Midlands
Keith’s service at Appel.me is excellent. He always gives us great service, prompt updates and advice on our Mac repairs. His service is always excellent value as he looks for the low cost solution first which in this day and age is quite rare to find. Various MacBooks & MacBook ProsKarl, Walsall, West Midlands
Just wanted to let you know how happy I am with your back-up service and help with the G4 etc. I have recommended Appel to a relative looking for a Mac laptop – and bored countless other friends with tales of your exceptional customer service! Many thanks again – I am delighted that a friend suggested I contact you in the first place.David, Welshpool
@appelkc Thank you for helping one of our students!” MacBook crashed hard disk replaced and all data recovered.UniOfBuckigham
Always a fantastic service from Keith – a man who knows his Apples inside out (pips and all). Whether its an old G4 or the latest machine he knows his stuff and charges more than a fair price. To be honest, knowing that Appel is about means I’m more likely to buy a mac – even a used mac. I feel very lucky to live in telford (and trust me I have never ever said that before!) iMac repair & bottom case & keyboard replacement MacBook AirSara, Telford, Shropshire
Great service – Appel are very resourceful, customer focused, responsive, and, of course, great value… Supplied reconditioned MacBook and replaced TFT, LCD screen 17” iMac G5Roger, University College, Shropshire.
I killed my iPhone, Keith fixed it. Great service, right price.Simon, Newport, Shropshire
Keep up to date on everything appel!.
Appel repaired a Mac Book Pro for me. From the minute of contact to the repair being completed the service was professional and specialised. The repair was done quickly and was very reasonably priced. This was in the Autumn and I have had no problems since. I would confidently take my many Apple products to Appel in the future and it is reassuring to know there is somewhere so local and so good . Mac Book Pro 13” replaced hard driveKaren, Telford, Shropshire
Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient.Lynsey, Telford, Shropshire
Simply stunning service! Forget Apple Stores, you can’t go wrong with Keith. MacBook 13″ strip and repair logic board and fit new keyboard assembly.Ross, Telford
My old and much loved MacBook was very dead after I dropped coffee on the keyboard. Not only did Keith get it to work but it’s faster than ever. Thanks lots MacBook damaged logic board replacedJune, Ironbridge, Telford, Shropshire
Many thanks for your prompt service and constant communication. MacBook replace dc inboard, ac adaptor & wireless N upgradeLinda from Worcester
In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide. iMac 27” upgraded RAM and sorted software issuesShaun, Wolverhampton, West Midlands
At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work.Paul, Telford, Shropshire
Peter, Wolverhampton, West MidlandsWe have used Keith previously for Mac repairs, and I was pleased to able rely on him this time too. Speedy, professional and first class service, Keith could not be more accommodating. We would highly recommend to any company/individual.20″ & 24″ iMacs RAM & OS upgrades
Fantastic, friendly, efficient service. Unlike all other apple repairs, will diagnose problem without a charge. Supplied refurbished MacBook Pro unibody with part exchange old MacBook Pro uneconomic to repairAntonia, Craven Arms, Shropshire
Sincere thanks to Keith at Appel for saving the day – and my life. My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes. You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense ! I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service! Full data recovery failed external hard drive.Carol-Angela, Telford, Shropshire
ComputerMend in Telford
