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Testimonials

Testimonials

Real Stories. Real Results.

We believe the best measure of our service is what our customers say about us. From urgent repairs to long-term support, every testimonial reflects our commitment to clear advice, honest pricing, and dependable results. Whether you’re facing a technical challenge or simply want peace of mind, our team is here to help — and our customers agree. Read their stories below and see why so many choose us again and again.

I was in a bit of a binding contacted Appel, where I was helped by Sulaiman Amin. His knowledge & expertise were outstanding, & he quickly helped me find a solution the issue I was having with my 11 year old iMac. The service was friendly, professional & reassuring throughout. I would highly recommend Appel, genuine Apple specialists who go the extra mile. You won’t be let down.

Luke

Walsall

First class service from Keith & Sulaiman at Appel, Wellington in repairing my Apple equipment. Highly recommended.

Apple iPod Touch replaced faulty battery.

Alan

Shifnal

Great help in sourcing and setting up a new iPad with speed and efficiency, giving time to ensure it was operable before I left. Assurance of being able to ask anything afterwards was very reassuring. Brilliant service and reasonable price.

Rowena

Telfor4d

Same day repair, lovely lads!

Apple M1 24″ iMac replaced broken screen

Holly

Telford

Really helpful and swift service. My computer and I are getting on much better now!

Apple Mac Mini full health & cyber security check & repair

Kate

Craven Arms

Fantastic service and very professional! They repaired my MacBook Pro in no time. Thank you so much!

2023 liquid damaged 16″ M2 MacBook Pro – repaired logic board, sensors replaced, new flex and other cables. 10 days from start to finish.

Daniel

Shifnal

Absolutely exceptional. I took my Apple MacBook Pro which had ‘died’ on me mid document and Keith within minutes had diagnosed the Screen was defunct and quoted me a replacement. I agreed. Today Monday the replacement Screen had arrived and Sulaiman had it all repaired by Lunch time. Outstanding and thank you Gentleman.

Martin

Albrighton
***** 3 hours ago
Superb service from Keith and Sulaiman. They helped recover all my photos from my failing 14 year old Mac to a near new Mac Book Air after I had given up trying. I emailed Sunday morning and wasn’t expecting a reply till Monday but Keith was quick to reply and get me booked in all sorted in a few days. Their knowledge of Apple computers is superb and I would highly recommend to anyone

Alistair

Wellington, Telford
Please pass on huge thanks from my sister Cath and from me to Sulaiman.
Not only did he quickly rectify her iPad problems and patiently answer our ‘technophobe’ questions, he went the extra mile to make sure that my phone was back with me the same day I brought it in for battery replacement, despite unforseen technical issues.
We can’t speak highly enough of him or of your company and have already passed on your details to several friends.

Val

Shrewsbury

They fixed my ancient iPad that got corrupted and it’s been fine since. In fact, it updated itself last night, which it hasn’t done for years. Previously, I’d been updating only with help from the Mac. Apple iPad logic reset and updated.

Rob

Telford
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Upgrades & Security Services Booking Form

Need help upgrading or securing your Apple device?

Whether you need a macOS update, a clean install, security improvements, virus/malware removal, or full data recovery, we’re here to help.

Tell us which device you’re using — MacBook, iMac, iPad, iPhone or another Apple product — along with any issues you’re experiencing. We’ll get back to you quickly with availability.

Fix Your Apple Device Booking Form

Fast, Reliable & Professional Support

If your Apple device isn’t performing as it should, we’re here to help. From software faults and battery problems to damaged screens, performance issues or devices that won’t power on — we can diagnose, repair and restore your Mac, iPhone, iPad or Apple Watch quickly and affordably.

Our technicians carry out full inspections, explain the problem clearly, and provide the most practical and cost-effective repair options. Whether it’s hardware, software or something in between, we’ll get your device running at its best again.

Interested in one of our Apple products?

Fill in the form below and include the product you’re looking at — whether it’s a MacBook, iMac, iPad or another device we have listed. We’ll get back to you quickly with availability, condition details, and the best price we can offer.