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Testimonials

Testimonials

Real Stories. Real Results.

We believe the best measure of our service is what our customers say about us. From urgent repairs to long-term support, every testimonial reflects our commitment to clear advice, honest pricing, and dependable results. Whether you’re facing a technical challenge or simply want peace of mind, our team is here to help — and our customers agree. Read their stories below and see why so many choose us again and again.

Great service, had a new battery fitted for my old Mac book pro, did a great job and at a reasonable price. All done in just over a hour. Also checked to make sure my computer was running to optimum and removed software that was no longer supported and draining memory. Would definitely recommend and will return in the future for any repairs or upgrades

Hannah

Telford

I have used Appel a number of times now and I cannot recommend them highly enough. Keith and Sulaiman are both extremely helpful and patient. They have such expertise and knowledge of Apple products and they go above and beyond to help. Outstanding service from both of them

Susan

Newport

First class service from Keith and Soloman at Appel. Nothing is too much trouble and great expertise.Brilliant!

Gary

West Midlands

Excellent iPhone repair. You COULD use a High St repair shop but you might regret it. These guys are the real deal when it comes to repairs.

Philip

Telford

Excellent service from Appel. They managed to retrieve 20 years of pictures for me. Life savers, many thanks and would highly recommend

Scott

Stoke on Trent

Lovely service from Sully, restored my phone after multiple failures from other companies

Matt

Telford
Fixed the problem quickly and at a very reasonable price. Thank you!

Claire

Suton Maddock

5stars. Fantastic job done by Sulaiman. Took my MacBook Pro in with no display and left with a functioning display without needing to change the screen. He took his time to examine the MacBook and explained everything to me and advised me on w

Kwame

Telford
5 Stars
First class service from Keith and Soloman at Appel. Nothing is too much trouble and great expertise.Brilliant!

Gary

Birmingham

I was in a bit of a binding contacted Appel, where I was helped by Sulaiman Amin. His knowledge & expertise were outstanding, & he quickly helped me find a solution the issue I was having with my 11 year old iMac. The service was friendly, professional & reassuring throughout. I would highly recommend Appel, genuine Apple specialists who go the extra mile. You won’t be let down.

Luke

Walsall
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Upgrades & Security Services Booking Form

Need help upgrading or securing your Apple device?

Whether you need a macOS update, a clean install, security improvements, virus/malware removal, or full data recovery, we’re here to help.

Tell us which device you’re using — MacBook, iMac, iPad, iPhone or another Apple product — along with any issues you’re experiencing. We’ll get back to you quickly with availability.

Fix Your Apple Device Booking Form

Fast, Reliable & Professional Support

If your Apple device isn’t performing as it should, we’re here to help. From software faults and battery problems to damaged screens, performance issues or devices that won’t power on — we can diagnose, repair and restore your Mac, iPhone, iPad or Apple Watch quickly and affordably.

Our technicians carry out full inspections, explain the problem clearly, and provide the most practical and cost-effective repair options. Whether it’s hardware, software or something in between, we’ll get your device running at its best again.

Interested in one of our Apple products?

Fill in the form below and include the product you’re looking at — whether it’s a MacBook, iMac, iPad or another device we have listed. We’ll get back to you quickly with availability, condition details, and the best price we can offer.