Testimonials
Real Stories. Real Results.
We believe the best measure of our service is what our customers say about us. From urgent repairs to long-term support, every testimonial reflects our commitment to clear advice, honest pricing, and dependable results. Whether you’re facing a technical challenge or simply want peace of mind, our team is here to help — and our customers agree. Read their stories below and see why so many choose us again and again.
Thought I had a virus on my iPad and was recommended to try Appel by some friends. Fantastic service from them, particularly Sulaiman. I ended up buying a new iPad through them as the old one no longer updated. They got me a great deal and transferred everything over. Great service. I cannot recommend them highly enough. Apple iPad Pro unable to run latest iOS replaced with newer model which can receive all Apple security updates
Jill
Apple repair experts you can trust. Fast, skilled, and worth every star. 16″ Apple MacBook Pro reset logic board and full valet internally.
Ludmila
iMac stopped working. I was in a bit of a pickle and contacted Appel, where I was helped by Sulaiman Amin. His knowledge and expertise were outstanding, and he quickly helped me find a solution to the issue I was having with my 11-year-old iMac. The service was friendly, professional, and reassuring throughout. I would highly recommend him and their company. A genuine Apple specialist who goes the extra mile. Sulaiman went above and beyond for me and can’t thank him enough. You won’t be let down. Apple iMac 27″ 2015 uneconomic repair replaced with newer model.
Luke
Very helpful and professional. Received some great advice, like when you get that hard drive home put a nail through it. Seriously, I wouldn’t go anywhere else. Apple iMac 21.5″ from 2009 new SSD fitted
Tom
I had a same day repair done and I can’t fault the service and speed. I was without my phone for a matter of hours instead of days like most places. Would definitely recommend. Apple iPhone 15 Pro Max new microphone fitted.
Lucy
Solomon and Keith were absolutely fabulous, fixed my Apple iMac 27″ thats thirteen years old, placed a new hard drive in it and now runs better than before. thanks again
Emma
Excellent service, my screen stopped working and Appel were excellent to talk through the issue and what a quick turnaround on the repair. Thank you for the service you provided.
Nicholas
Been using Appel for over 25 years, unfailing service, always a rescue on hand in an emergency. Can never recommend Appel highly enough. 16″ Apple MacBook Pro fixed all eMail and Facebook issues.
Norman
I honestly cannot thank Sulaiman enough for the amazing work he did on my Apple MacBook Air . It had been fully submerged in water and I was convinced it was beyond saving, but he brought it back to life! He explained everything clearly, kept me updated throughout, and carried out a full chemical clean, battery replacement and WiFi card repair.
His honesty, knowledge and care genuinely stood out. The attention to detail was incredible and he went above and beyond to make sure everything was working perfectly again. I’m so grateful for the fast turnaround too – I couldn’t have asked for better service.
Highly recommend Sulaiman to anyone needing quality Mac repairs. Thank you so much!
Lucy
“Keith Cox is a professional and real expert in his field. He is always so helpful and does a splendid job in repairing computers and giving advice. He works very fast and always makes sure one’s computer is repaired as soon as possible. I would thoroughly recommend him.”